Privacy Policy
Effective date: 16 June 2026. This Privacy Policy explains how Krensio collects and uses personal data when you visit this website. Krensio is an editorial comparison platform and not a gambling operator. We process data in line with UK GDPR and, where applicable, the EU GDPR. We keep this document practical so visitors can understand what data we handle, why we handle it, and what options are available.
1. Who controls your data
Krensio is the data controller for processing described in this policy. For privacy matters, contact privacy@krensio.com. If you contact us about an operator listed on our site, we may guide you to the operator directly because each casino controls its own player account data. Krensio does not operate casino wallets, game records, or withdrawal systems.
2. Data we collect
We collect limited technical and interaction data. This can include IP address, browser type, device class, pages viewed, referral source, session timestamps, and coarse location signals derived from IP. If you contact us, we process your name, email address, and the content of your message. We do not request payment card data, national identity documents, or gambling account credentials.
3. How data is collected
Data is collected through server logs, analytics scripts, cookie technologies, and direct submissions such as email. Some data is produced automatically when pages load, while other data appears when you choose to interact with links or contact channels. We may also receive campaign reporting from affiliate networks in aggregated form, such as click volume by source, without personal account details from operators.
4. Legal bases for processing
Our main legal bases are legitimate interests, consent, and compliance with legal obligations. Legitimate interests support security monitoring, service diagnostics, and editorial analysis of website usage trends. Consent applies to optional analytics or tracking cookies where required. Legal obligations apply when we must keep records to answer regulatory, legal, or fraud-prevention requests. We do not rely on automated decision-making that creates legal effects for users.
5. Why we process personal data
We process data to keep pages available, maintain security, understand how visitors use content, and improve editorial structure. Usage analytics help us identify pages that are slow, confusing, or frequently abandoned. Contact data is used to answer enquiries and resolve complaints. We also use limited attribution data to measure whether outbound links are functioning and whether affiliate reporting is technically accurate.
6. Cookies and similar technologies
Krensio uses necessary cookies and optional analytics cookies. Necessary cookies include preference records related to age confirmation and cookie choices. Optional cookies help us understand aggregate traffic patterns. You can accept or decline optional cookies through the banner and adjust browser settings at any time. For detailed categories and duration guidance, read our Cookies Policy.
7. Sharing data with third parties
We share data with infrastructure and analytics providers that support hosting, security, traffic measurement, and website operations. We may also work with affiliate tracking providers to validate conversion reporting. Where third parties process personal data on our behalf, agreements include confidentiality and data protection obligations. We do not sell personal data, and we do not provide partner casinos with your private communications to us unless required by law.
8. International transfers
Some service providers may process data outside the UK. When transfers occur, we use recognised safeguards such as adequacy regulations, approved contractual clauses, or equivalent protective measures. We assess transfer risk and limit the data shared to what is required for service delivery. If you need details about transfer mechanisms for a specific vendor category, contact us directly.
9. Retention periods
We keep personal data only as long as needed for the purpose described in this policy. Server and security logs are retained for operational and security review windows. Contact emails are kept long enough to resolve the issue and maintain a clear audit trail. Analytics data is stored in aggregated or pseudonymised form for trend analysis and then deleted or anonymised according to provider settings.
10. Data security controls
Krensio uses administrative and technical controls designed to reduce accidental loss, unauthorised access, and misuse. These controls include access restrictions, credential management, monitoring, patching, and provider-level transport encryption. No internet service can guarantee zero risk. If a security incident affects your rights and freedoms, we will follow legal notification requirements and provide clear next-step guidance.
11. Your rights under GDPR
You may have rights to request access, correction, erasure, restriction, portability, or objection, depending on context and legal basis. You also have the right to withdraw consent for consent-based processing. To submit a request, email privacy@krensio.com with enough detail for verification. We may ask for reasonable identity confirmation to prevent unauthorised disclosure of personal data.
12. Children and age restrictions
This site is intended for adults aged 18 and over. We do not knowingly target children or collect personal data from minors. If you believe a minor has provided personal data through our contact channels, notify us and we will investigate and delete relevant records where appropriate. Age-gating and responsible gambling messaging are included to reinforce the adult-only scope.
13. External links and third-party sites
Krensio links to external casino websites and safer gambling organisations. Once you leave our domain, the privacy practices of that external site apply. We recommend reviewing each destination's privacy policy and terms before creating an account or providing personal information. We are not responsible for independent third-party processing decisions outside our control.
14. Complaints and supervisory authority
If you have concerns about how we process your personal data, contact us first so we can address the issue promptly. You may also lodge a complaint with the UK Information Commissioner's Office if you believe your rights were not handled correctly. We aim to resolve complaints fairly and document outcomes for accountability.
15. Policy updates
We may update this Privacy Policy when legal requirements, platform tools, or processing activities change. The effective date at the top of this page shows the most recent revision. Significant updates will be reflected clearly in this document. Continued use of Krensio after updates means you acknowledge the revised policy text.